Refund Policy
At Innotech Advance Machines Private Limited, we value our customers and aim to establish strong, mutually beneficial relationships. As a manufacturer of mobile accessories, we are committed to providing you with high-quality products and exceptional service. We understand the importance of clarity and transparency when it comes to our refund policy.
Product Warranty:
Please note that we do not offer a warranty for our products.
Return and Replacement:
We believe in standing behind the quality of our products. If you receive a damaged or non-functioning item, we will be happy to assist you with a replacement. To be eligible for a replacement, the following conditions must be met:
The product must have been delivered to you in a damaged or non-working condition.
You must notify us of the issue within 15 days from the delivery date.
If the issue arises due to an error on our part, we will promptly replace the product at no additional cost to you. We are committed to ensuring that you receive the best possible experience when dealing with us.
Refund Process:
As stated above, our policy primarily focuses on product replacement. We do not offer refunds unless the product received is damaged or non-functional, and it is within the 15-day window from the delivery date.
Contact Us:
If you encounter any issues with your purchase or have questions regarding our refund policy, please reach out to our customer support team. We are here to provide you with the support you need to ensure your satisfaction.
Thank you for choosing Innotech Advance Machines Private Limited as your trusted source for mobile accessories. We appreciate your business and are dedicated to offering you the best products and service possible.
Please feel free to contact us if you require any further information or assistance.
Contact Us, Phone Number – +91 9254072529, Email Id – [email protected]